Microsoft Dynamics 365 for service companies


​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Microsoft Dynamics 365 for service companies

Project, service, consulting, IT and service companies offer high quality consulting within complex projects or service operations. In this process, all the planning and consulting services (consulting, planning, procurement, monitoring, start-up, project management) have to be controlled.

As these fields are continually growing, an efficient control of the projects or service operations is particularly important. Microsoft Dynamics 365 is the right ERP solution to enable this.

Microsoft Dynamics 365 for professional services

This area of professional services with its high quality services often based on engineering represents an area of high growth.
This also includes:
  • Consulting and IT companies
  • Service providers for machines, motors and production lines
  • Facility management companies
  • Engineering offices
  • Media, film and advertising agencies
  • Companies with digital business models
In order to be successful, service providers which depend on knowledge have to be very close to the customer and its business processes.

Professional services: the challenges 

  • Growing international presence
  • Market entry of foreign competitors
  • High speed of market development
  • Growing agility of the company and its employees
  • Lack of new personnel, high fluctuation
  • Increasing digitalisation and process automation
  • Digital business models of competitors which challenge established companies
Microsoft Dynamics 365, the ERP solution for project, service, consulting, IT and service companies, is able to master these challenges with the consulting services of Rödl & Partner:​
365 improves your capacity: 
  • Project and service operations are planned efficiently with the right expert, at the right time and at the right place.


365 improves your employee base:
  • Find, hire, train and deploy the right employee. 
365 seamlessly integrates mobile solutions in your business processes: 
  • Service operations are improved on-site with the customer using checklists which are undersigned by the customer, which prevents complaints.


365 promotes automation and internationalisation and you benefit from a centralised data basis for all relevant service lines.
  • Additional subsidiaries can be successfully set up in other countries
  • Automation with the integration of all departments, avoidance of duplicate or incorrect data entry, improved workflows, avoidance of interfaces 
  • Digitalisation, transparency and consistent document management thanks to document workflow. 


Stay competitive: inform yourself about Microsoft Dynamics 365 for professional services. 
Rödl & Partner will be happy to answer all of your questions. Contact Michael Haltiner by telephone on +49 251 2849720 or by ema​il​​.​​


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Swen-Uwe Förster

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